Shipping & Returns

We offer free standard shipping on all orders over $200 USD.
We process and ship out all orders Monday through Friday, not including holidays.
Orders are fulfilled and shipped out the next business day, between Monday through Friday, not including holidays.
Orders with expedited shipping take approximately 1-3 business days.
We ship only within the US, except Alaska and Hawaii. We do not ship internationally at this time.

We only exchange items if they are defective or damaged within 7 days of receiving the items.
All items must be returned in their original, unused conditions, with our authorization.
Original shipping charges are non-refundable unless the item is defective or shipped in error.
Return shipping charges are the responsibility of the customer.
Incorrect items must be reported within 24 hours if you received a product(s) other than the item(s) you ordered.
Please contact our customer service department via email at: cs@ibibeauty.com