OVER $200 Free ground shipping / Sold to licensed cosmetology professionals only.

Shipping & Returns


  • We offer free standard shipping on all orders over $200 USD.
  • We process and ship out all orders Monday through Friday, not including holidays. 
  • Orders are fulfilled and shipped out the next business day, between Monday through Friday, not including holidays.
  • Orders with expedited shipping take approximately 1-3 business days.
  • We ship only within the US, except Alaska and Hawaii. We do not ship internationally at this time. 


  • We only exchange items if they are defective or damaged within 7 days of receiving the items.
  • All items must be returned in their original, unused conditions, with our authorization. 
  • Original shipping charges are non-refundable unless the item is defective or shipped in error.
  • Return shipping charges are the responsibility of the customer.
  • Incorrect items must be reported within 24 hours if you received a product(s) other than the item(s) you ordered.                                       
  • Please contact our customer service department via email at: cs@ibibeauty.com